|
 |
 |
|
|
 |
|
|
|
|
|
|
How to Handle Aggressive Customers on the Telephone
For everyone who deals with customers
 |
Course Aim: To provide the skills needed to defuse aggression and increase customer satisfaction.
Length: One day
Feedback: "The course content was brilliant. Excellent course."
Shamed A Khan |
|
|
|
 back to top
|
|
|
|
| |
|
